Run the shop you wish you'd opened.
Stop losing memos. Stop double-entering between QuickBooks, Shopify, and your tag printer. Stop paying for software built for shoe stores. JewelTrak is the modern operations platform built for the trade — inventory, custom jobs, memos, repairs, appraisals, POS — all in one place, on every device.
- White-glove migration
- Unlimited users — no per-seat fees
- 30-day trial · cancel anytime
Already wired into the tools you use
Sound familiar?
Your shop, without the friction.
- × Memos go out on paper; aging is a guess
- × Sales staff double-enter customers into Mailchimp
- × Diamond prices drift weeks behind RapNet
- × QuickBooks reconciliation is its own part-time job
- × Custom-job quotes live in someone’s inbox
- × Repair pickup is a tag in a drawer and a hope
- × Software vendor support means a ticket queue
- Memos live on a dashboard with aging lanes and one-tap reminders
- Customers sync to Mailchimp the moment they’re saved
- RapNet prices refresh on a schedule — your inventory always reflects book
- QuickBooks Online posts every invoice automatically, with deposit reconciliation
- Custom-job quotes have versions, customer signatures, and vendor email built in
- Pickup notifications and warranty windows fire automatically
- You'll have my direct number — a human answers, every time
Sneak peek
Software you'll actually enjoy looking at.
Built fresh in 2025 — modern type, breathable layouts, dark-mode-ready. No 90s gray-on-gray.
For the trade
Built by jewelers, for the
shop floor.
Built for the trade
Jewelry, diamonds, colored stones, pearls, watches — first-class. Not generic retail software with a jewelry skin.
20+ integrations
Stripe, QuickBooks, Mailchimp, Shopify, eBay, Frooition, RapNet, GIA, Twilio, Calendly, and more — already wired.
Real human support
When you call, a human picks up. Not a chatbot, not a ticket queue. The kind of support you used to get from local software.
Everything inside
The complete toolkit
Twelve product surfaces, grouped by how a working jewelry shop actually moves through the day.
Inventory & Stones
Five inventory families
Jewelry, watches, loose diamonds, colored stones, and pearls — each with the right fields, the right pricing tiers, and the right tag layout.
Per-tenant tag layouts
Customize your price-tag content with editable SQL views. Hand-tuned line positions per SKU. Live preview before you print.
RapNet diamond pricing
Sync Rapaport prices weekly. Your diamond inventory always reflects the latest book values.
Jobs & Custom Work
Unified work orders
Repairs, custom builds, and manufacturing in one module. Universal status flow. Workshop monitor for the bench.
Pre-invoice deposits
Take a deposit on a custom job before the invoice exists. Auto-applies as a credit when the job's done. Stripe Terminal supported.
Digital signatures
Customer signs the intake disclosure and pickup confirmation on a tablet. PNG stored. Liability protection done right.
Customers & Sales
Unified contacts
One record per person — customer, vendor, partner, or all three. Purchase history, memos, appraisals, repairs, wishlist all in one view.
Customer wishlist
Save inventory items to a customer for upsell, birthday gifts, and engagement-ring follow-ups. Sales staff stop relying on Post-it notes.
Mobile-first POS
Walk-in sales, Stripe Terminal payments, barcode scan-to-add. iPad-ready. Customer picker built for the showroom floor.
Operations
Memo lifecycle
Issue, track, return — retail consignment and wholesale memos. Aging report so nothing slips. Memo returns flow back to inventory automatically.
Appraisals & certs
Per-tenant appraisal templates. GIA cert lookup. Multi-page PDFs with signatures, photos, item detail. Email or print.
Three-audience prints
Print the same work order as a counter / bench jeweler / customer copy. Each hides the right fields. Standard repair-shop pattern.
State of the art
Not just modern. Best practice.
Features you'd expect from a system built today — pre-baked, not bolted on.
Customer signs intake disclosure and pickup confirmation on a tablet
Pre-invoice deposits via Stripe Terminal, with deposit receipt PDF
Multi-photo + CAD file gallery on every work order
Quote PDF with versioned history and customer signature line
Repair warranty windows + warranty-redo tracking
Customer wishlist saves inventory items to future buyers
Auto-create customer when Calendly fires an appointment webhook
Auto-invoice on completion — deposits applied as payment lines
Counter / Bench / Customer audience copies of every job ticket
Per-stage vendor email — quote requests one click from the workflow
Birthday + anniversary marketing handed off to Mailchimp
Salesperson commission tracking with per-employee overrides
Connected
Works with your stack
Five integration categories. Twenty-plus partners. Configure in a few clicks at Settings → Integrations.
Payments
- Stripe Connect
- Stripe Terminal (S710 + simulator)
- Manual entry (cash / check / wire / ACH)
Diamond data
- Rapaport (RapNet)
- GIA cert lookup (free public API)
- IGI (planned)
Sales channels
- Shopify (jewelry + watches)
- eBay Sandbox + Production
- Frooition CSV (134 columns)
- RapNet listings (diamonds)
Marketing & comms
- Mailchimp (per-tenant accounts)
- Twilio SMS
- Resend transactional email (your domain)
Productivity
- QuickBooks Online
- Calendly / Cal.com / Acuity (any webhook-supporting calendar)
- JSPM label printing (Godex / Datamax)
- Cloudflare R2 storage
Need something not on this list? We've added integrations for clients before — ask.
Anywhere you work
Made for the showroom floor.
Install as a PWA on iPhone or Android. Quick search, barcode scanner, customer picker with phone-first lookup, full Stripe Terminal sale flow optimized for one-handed use. Same data, same app — built for touch from day one, not retrofitted.
- Camera barcode scanner — point and route to the item's detail page
- POS-mode invoice with sticky payment bar + line-item bottom sheets
- Web Share API on photos + cert PDFs — send straight from the merchant phone
- A2HS prompt with smart timing — 2nd visit, 30-day cooldown
"My sales team lives on the iPad now."
— Independent jewelry retailer, four locations
The unfair advantage
Real support. Real fast.
When you call, a human picks up. You'll have my direct number. Most questions get resolved on the spot, and I make Loom videos for the rest. There's a full in-app help system for the basics 24/7 — but you're never one of a thousand tickets in a queue.
This is how I built my client base — referral after referral, because shops know they can reach me. It's intentional, not accidental, and it doesn't change as we grow.
Onboarding
Up and running fast
No installation. No IT department. We handle setup with you.
Request a demo
Reach out and we'll walk you through JewelTrak and discuss how it fits your operation — retail, wholesale, or both.
We get you set up
We provision your private database, migrate your existing data if needed, verify your sending domain, and get your team access.
Run your shop
Process sales, track memos and repairs, manage customers — everything in one place from day one.
What's included
Everything's in the box.
No "Pro" tier hiding the good features behind a higher plan. Every JewelTrak subscription includes the whole platform — every integration, every report, every user. Pricing is based on your shop's size and what you'll actually use, not on feature gates.
A note from the founder
"I built JewelTrak after watching jewelers struggle for years with software that wasn't built for them. When you sign up, you get my direct number. I answer."
I've spent over two decades building software for independent jewelers — first with Alpha Anywhere, now from scratch in modern tools. JewelTrak is the ground-up rebuild I always wanted to make. You'll find me on the other end of every support call, every feature request, every onboarding session. That's not a marketing line — that's the whole product.
FAQ
Common questions
Let's see if it fits.
Retail, wholesale, or diamonds — fifteen minutes on a call gets you the right picture.
Request a demoOr call (863) 991-0396